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CCI Newsletter, No. 38, 2007
From the Desk of the Director General...
by Jeanne Inch, Director General and Chief Operating Officer, CCI

Communication with you, our clients and our partners, is critical to CCI’s role in providing expertise in the fields of conservation science, treatment, and preventive conservation. It is not only important in terms of keeping you informed of how we can help you to preserve the heritage collections for which you are responsible. It is also our way of reporting our contributions to the advancement of the practice, science, and technology of conservation.
To ensure our communication with you remains as effective as possible, we have been rethinking our information vehicles and are initiating some changes.- This is the last edition of the CCI
Newsletter. In its place, we will be
introducing a new magazine-type
publication that will present
leading-edge science, treatment,
and preventive measures that
address conservation challenges.
- The “news” contained in the
CCI Newsletter will now be shared
through CCI e-News, an e-mail
broadcast system that will keep
you up-to-date on our available
services, learning opportunities,
new publications and library
acquisitions, etc. CCI e-News is
a free service, available to anyone who registers.
- Our Annual Report has been renamed the Annual Review, and will now be distributed in an electronic format only, via the CCI Web site. In addition, starting with fiscal year 2006–2007, this document will be refocused to become an accountability tool to report on our results in terms of research, services, and training and publications.
We have also made improvements to our service delivery, including new criteria for assessing service requests, a new revenue generation policy, and an updated fee structure. Integral to these improvements is the launch of an e-Services portal on the CCI Web site. e-Services will allow you to request and track CCI services online, and will provide an electronic version of the CCI Notes — free for clients in Canada and for a one-time fee for all others.
Most importantly, I am pleased to announce that our scientists and conservators are back in their laboratories following several years of renovations. Having the labs operational again is exciting for everyone at CCI. We look forward to new opportunities to support you in preserving the heritage collections that you hold in trust.