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Contact Us

Contact the Canadian Conservation Institute using the means of communication that best suits your needs. For fast response to a question, use the online Information Request form. To submit comments about CCI's service or about this Web site, use the Feedback form.

Canadian Conservation Institute

1030 Innes Road
Ottawa ON K1A 0M5
Canada

Tel.: 613-998-3721 or
in Canada 1-866-998-3721
Fax: 613-998-4721
TTY/TDD: 819-997-3123

  • Note: If you are sending an item to CCI by courier, use postal code K1B 4S7.
  • If you are visiting the Institute, we are located near the intersection of Innes Road and St. Laurent Blvd. Visitor parking is limited. Local buses stop near CCI, check with OC Transpo.
  • Tours of the CCI laboratories are by appointment only.
  • Hours: 08:00 to 16:00 Monday to Friday, except statutory and civic holidays.

Client Services
Tel.: 613-998-3721 or
in Canada 1-866-998-3721 (Option 7)
E-mail: cci-icc_services@pch.gc.ca

  • Free advice and general inquiries
  • Information on specific services and topics


Publications Sales
Tel.: 613-998-3721 or
in Canada 1-866-998-3721 (Option 4)
E-mail: cci-icc_publications@pch.gc.ca

  • Order publications, products, and brochures


Library Services
Tel.: 613-998-3721 or
in Canada 1-866-998-3721 (Option 5)
E-mail: cci_library@pch.gc.ca

  • Inter-library loans, photocopying services, reference and computerized searches


Learning Opportunities
Tel.: 613-998-3721 or
in Canada 1-866-998-3721 (Option 6)
E-mail: cci-icc_edu@pch.gc.ca

  • General inquiries about workshops, internships, and professional development


Directors and Management
Tel.: 613-998-3721 or
in Canada 1-866-998-3721
E-mail: firstname.lastname@pch.gc.ca

  • Director General and Chief Operating Officer:
    Jeanne Inch, ext. 115
  • Associate Director General and Director of Research, Services and Training:
    Charlie Costain, ext. 162
  • Director, Business Planning and Administration:
    Pauline Doucet, ext. 297
  • Director, Information Services and Marketing:
    Stephanie Vuicic, ext. 175
  • Manager, Conservation Research Services:
    David Grattan, ext. 181
  • Manager, Fine Arts, Paper, and Textiles:
    James Bourdeau, ext. 228
  • Manager, Analytical Research Laboratory:
    Marie-Claude Corbeil, ext. 156
  • Manager, Objects, Industrial Collections, Archaeology and Furniture:
    Elisabeth Joy, ext. 236
  • Manager, Preservation Services and Training:
    Michael Harrington, ext. 209

CCI Staff
Tel.: 613-998-3721 or
in Canada 1-866-998-3721
E-mail: firstname.lastname@pch.gc.ca

  • If you know the extension of the person you are calling, enter it when the auto-attendant answers the phone
  • If you do not know the extension of the employee you are calling, press 3 when the auto-attendant answers the phone to obtain a staff directory.
  • If you are unsure of the spelling of an employee's name, use the Government Electronic Directory Services (GEDS) form for CCI.